Refund & Cancellation Policy

This policy explains how cancellations and refunds work for paid Interview Academy AI subscriptions. It applies in addition to our Terms of Service.

1. Subscriptions

Interview Academy AI paid plans are recurring digital subscriptions billed in advance for each billing period (for example, monthly). Your payment is handled by Stripe or PayPal, depending on the method you choose at checkout.

2. Cancelling your subscription

You can cancel at any time from your account’s billing settings. When you cancel:

• your subscription will not renew for the next billing period;
• you keep access to paid features until the end of the period you have already paid for;
• we do not charge a cancellation fee, and your access then returns to the free tier.

3. Refunds

Because the Service provides immediate, ongoing access to digital content, subscription fees are generally non-refundable, including for partially used billing periods. However, we will issue a refund where:

• you were charged in error or charged more than once for the same period (a duplicate charge);
• a technical fault on our side prevented you from accessing the paid features for a significant part of the period and we could not resolve it;
• a refund is required by applicable law or consumer-protection rules.

We may also grant refunds on a case-by-case, good-faith basis at our discretion.

4. How to request a refund

Email support@interviewacademyai.com from the address on your account, within 7 days of the charge, with your account email and the approximate date and amount of the payment. We may ask for additional details to verify the request.

5. How refunds are issued

Approved refunds are returned to your original payment method through the same payment processor that handled the charge (Stripe or PayPal). Once approved, refunds are typically processed within 5–10 business days, though the time it takes to appear on your statement depends on your bank or card issuer.

6. Free tier

The free tier involves no payment, so no refund applies to it.

7. Contact

For any billing or refund question, contact us at support@interviewacademyai.com or via the Contact page.